- Avers Reloy’s founder CEO Akhil Saraf
Reloy striving to form a community of the people having similar real estate interests finding out their tastes and in the process earning plaudits from one and all. In any business, the customer service facility is on the offer. However, in realty sector such services are absent. At the same time, the Reloy paired with various realty development companies is contributing to improve their sales. Several real estate brands have fulfilled the needs of their customers using Reloy’s technical services and entering the digital era providing various amenities to customers.
If home buyers adopt emotional approach to real estate market, the builders provide services rather mechanically, widening the chasm between builders and buyers. In fact, all buyers do not have the same demands. Keeping up with the demands is difficult on the part of builders. To overcome the problem, to ensure to have buyers a good experience, they are pairing up with the Reloy. As a result, the referral sale of various real estate brands have improved manifold during the past five years.
According to Reloy founder Akhil Saraf, a satisfied customer shares his experience with others. That is why we try to satisfy the customers to the possible extent. It would mean fulfilling the needs of various types of customers. Senior citizens and youth require different goods. In this backdrop, we work with builders, third party agencies to provide specific digital facilities to customers. People having similar preferences will be brought together to live in a community and building various communities of various groups is the objective of the Reloy.
He said that several brand loyalty programmes and channel partner mobile apps have been successfully launched. Many more are going to be launched in the current quarter. Builders connected with Reloy can improve their loyalty and referral sales through RE application. Reloy succeeded in improving the sale of one of its clients from 6 to 16 percent. He said that a specialized mobile application called WINRE has been launched to run the channel partner network more efficiently and to improve productivity. The application is meant for real estate brands. The Reloy, (formerly Loyalie) is running its activities in 14 towns and cities across the country.
